Weekend Patient Access & Registration Specialist

UNC Health; North Carolina; Presencial; USD 26 000 - 37 000; Tempo integral

Resumo da oferta

UNC Health in Chapel Hill is seeking a Patient Access Registrar to ensure accurate patient information and intake processing within ADT and clinical systems. You will support scheduling, insurance verification, and upfront collections, working a full-time, on-site schedule.

The role emphasizes attention to accuracy, timely documentation, and collaboration with care teams to optimize patient flow and financial processes.

Qualificações

• Two years of customer service and/or clerical experience required.
• High school diploma or GED required; higher-level degree may satisfy.
• On-site position with 40 hours per week.

Responsabilidades

• Ensures and verifies key ADT information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy.
• Schedules all new and follow-up patient appointments as required. Attempt to reschedule cancellations whenever possible. Communicates cancellations to provider as necessary.
• Completes and documents all governmental, regulatory, financial, and contractual forms in accordance to procedure. Ensures document is scanned/saved to correct location and is legible.
• Utilizes price estimation tool, when applicable, as part of the registration process to provide the most accurate estimate to patients
• Meets departmental target for up front collections to include deposits, estimated amounts due, co-pays, and/or prior balances.
• Actively participates in departmental QA by utilizing system work queues, making a personal effort to reduce individual errors, and making corrections. Utilizes system work queues as a daily part of the registration process to minimize errors.

Conhecimentos

Customer service

Clerical experience

Formação académica

High school diploma or GED

Descrição da oferta de emprego

UNC Health in Chapel Hill is seeking a Patient Access Registrar to ensure accurate patient information and intake processing within ADT and clinical systems. You will support scheduling, insurance verification, and upfront collections, working a full-time, on-site schedule.

The role emphasizes attention to accuracy, timely documentation, and collaboration with care teams to optimize patient flow and financial processes.