Weekend Part-Time Front Desk & Member Services Pro

Planet Fitness - Fitton Clubs; Oregon (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Flexible schedule

Job summary

Planet Fitness - Fitton Clubs is seeking a Part Time Member Services Representative for weekend and morning shifts. You will deliver superior customer service to members, guests and prospective members in a welcoming, judgment-free environment.

Responsibilities include greeting, answering calls, signing up new members, processing purchases, and handling member questions with professionalism. Bilingual English/Spanish encouraged to apply.

Qualifications

• Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
• Must be 18 years of age or older.
• High School diploma/GED equivalent required.

Responsibilities

• Greet members and guests providing exceptional customer service.
• Answer phones in a friendly manner and assist callers with questions.
• Check members in, tour and sign up new members, log amenities and communicate updates.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases on the POS system.
• Assist with new membership cards, change of address and billing questions.

Skills

Customer service

Positive attitude

Punctuality

Reliability

Communication

Education

High School diploma/GED

Tools

POS system

Job description

Planet Fitness - Fitton Clubs is seeking a Part Time Member Services Representative for weekend and morning shifts. You will deliver superior customer service to members, guests and prospective members in a welcoming, judgment-free environment.

Responsibilities include greeting, answering calls, signing up new members, processing purchases, and handling member questions with professionalism. Bilingual English/Spanish encouraged to apply.