Weekend Morning Member Services Rep - Bilingual

Planet Fitness; Springboro (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Flexible schedule

Job summary

Planet Fitness - Fitton Clubs is seeking a friendly Member Services Rep for weekend and morning shifts to welcome members and guests and to deliver a first‑class, Judgement Free experience. You will handle front desk tasks, sign-ups, and inquiries while maintaining a clean, welcoming environment.

This role supports bilingual English/Spanish communication when needed and requires reliability, punctuality, and a positive, professional attitude.

Qualifications

• Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
• Bilingual English/Spanish encouraged to apply.
• Must be 18 years of age or older.
• High School diploma/GED required.

Responsibilities

• Greet members and guests providing exceptional customer service.
• Answer phones and assist callers with questions.
• Check members in, sign up new members, log amenities, communicate updates and events.
• Respond to member questions in a timely and professional manner.
• Process beverage or merchandise purchases on the POS system.
• Assist with new membership cards and address changes.

Skills

Customer service

Bilingual English/Spanish

Punctuality

Reliability

Education

High School diploma/GED

CPR/AED Certification

Job description

Planet Fitness - Fitton Clubs is seeking a friendly Member Services Rep for weekend and morning shifts to welcome members and guests and to deliver a first‑class, Judgement Free experience. You will handle front desk tasks, sign-ups, and inquiries while maintaining a clean, welcoming environment.

This role supports bilingual English/Spanish communication when needed and requires reliability, punctuality, and a positive, professional attitude.