Weekend On-Call Concierge & Tenant Experience

Planned Companies

Oakland (CA)

On-site

USD 33,000 - 41,000

Full time

9 hours ago

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Benefits offered by this job

Medical, dental, vision benefits

401K with employer match

Job summary

Planned Companies’ Concierge position in Oakland, CA is on weekend on-call for swing and graveyard shifts. The Front Desk Associate/Doorman will greet residents, guests and vendors, coordinate dining and activity reservations, and assist with on-site events while maintaining access control and mail/vendoring logistics.

We value warm, welcoming service, strong communication, and the ability to multitask in a busy lobby.

Qualifications

3+ years of customer service experience.
Excellent written and verbal communication and basic computer skills.
Knowledge of local attractions and establishments.
Polite, friendly, self-assured and able to multitask with good time-management.
Ability to lift up to 50lbs when needed.

Responsibilities

Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
Plan and organize on-site events.
Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
Document, secure and track mail, deliveries, and vendor services at designated areas.
Answer telephones, monitor lobby as well as maintain and control keys & access cards.