Weekend Night Clinical Care Concierge

Johns Hopkins Medicine; Baltimore (MD); Vor Ort; USD 25.000 - 29.000; Teilzeit

Benefits dieser Stelle

Full medical, dental, and vision plans

Paid time off (PTO)

Tuition reimbursement for you and your

dependents

Earn up to $1,000 annually for Healthy

Employee Referral Program Bonus!

Zusammenfassung

Johns Hopkins Medicine seeks a Clinical Customer Service Representative for a part-time weekend night shift (Sat-Sun, 7:00pm-7:30am) on the care unit. You will serve as the central point of contact for patients, families, visitors and the care team, delivering professional, friendly service.

The role requires at least 6 months in healthcare or an office setting and a High School Diploma or equivalent. You will work with information systems and support both nursing and administrative staff while

Qualifikationen

• High School Diploma or equivalent.
• Minimum of 6 months in healthcare or office setting.
• Substantial interpersonal skills are needed to interact with patients, families and medical staff.
• Ability to initiate and build positive relationships following Johns Hopkins Customer Service standards.
• Proficiency with Microsoft Word, proficiency with presentation and spreadsheet software preferred.
• Ability to learn and incorporate a variety of clinical and administrative automated systems and software into daily work duties.

Aufgaben

• Serve as central point of contact on the care unit for patients, families, visitors and the health care team.
• Maintain professional, friendly and efficient performance of daily duties.
• Assist Nursing staff and Administrative staff to meet unit needs.
• Utilize information & computer systems as required.
• Adhere to Johns Hopkins Hospital policy and procedures.

Kenntnisse

Customer service

Interpersonal skills

Communication skills

Ausbildung

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Jobbeschreibung

Johns Hopkins Medicine seeks a Clinical Customer Service Representative for a part-time weekend night shift (Sat-Sun, 7:00pm-7:30am) on the care unit. You will serve as the central point of contact for patients, families, visitors and the care team, delivering professional, friendly service.

The role requires at least 6 months in healthcare or an office setting and a High School Diploma or equivalent. You will work with information systems and support both nursing and administrative staff while