Evening Pediatric Care Coordinator

Johns Hopkins Medicine; Baltimore (MD); On-site; USD 25,000 - 29,000; Full time

Job summary

Johns Hopkins Medicine in Baltimore, MD seeks a Clinical Customer Service Rep for the Pediatric Psychology unit on an evening shift. This role is the hub for patients, families, visitors and staff, delivering courteous, accurate information and support while adhering to Hopkins policies.

Candidates should have a high school diploma, at least 6 months in healthcare or office settings, and strong interpersonal skills.

Qualifications

• High School Diploma or equivalent.
• Minimum of 6 months in healthcare or office setting.
• Substantial interpersonal skills to interact with patients, families and medical staff.
• Ability to initiate and build positive relationships following Johns Hopkins Customer Service standards.
• Proficiency with Microsoft Word; familiarity with presentation and spreadsheet software preferred.
• Ability to learn and incorporate clinical and administrative automated systems and software into daily work duties.
• Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered.

Responsibilities

• Serve as central point of contact on the care unit for patients, families, visitors and members of the health care team.
• Provide professional, friendly and efficient daily service in accordance with Hopkins policies and procedures.

Skills

Interpersonal skills

Customer service

Professional demeanor

Education

High School diploma or equivalent

Tools

Microsoft Word

Excel

Job description

Johns Hopkins Medicine in Baltimore, MD seeks a Clinical Customer Service Rep for the Pediatric Psychology unit on an evening shift. This role is the hub for patients, families, visitors and staff, delivering courteous, accurate information and support while adhering to Hopkins policies.

Candidates should have a high school diploma, at least 6 months in healthcare or office settings, and strong interpersonal skills.