Evening Clinical Care Concierge & Patient Services

Johns Hopkins Hospital; Washington (District of Columbia); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical/dental/vision plans

Paid time off

Tuition reimbursement

Employee referral bonus

Job summary

Johns Hopkins Hospital in Baltimore, MD is seeking a Clinical Customer Service Representative to serve as the central point of contact on the care unit for patients, families, visitors and health care team members. This fast-paced role requires professional, friendly and efficient performance of daily duties in line with Johns Hopkins policies.

The ideal candidate will have a High School Diploma or equivalent, at least 6 months in healthcare or an office setting, strong interpersonal skills, and

Qualifications

• High School Diploma or equivalent.
• Minimum 6 months in healthcare or office setting.
• Substantial interpersonal skills are needed to interact with patients, families and staff.
• Proficiency with Microsoft Word and relevant software is preferred.
• Ability to learn and use clinical and administrative systems.

Responsibilities

• Serve as the central point of contact on the care unit for patients, families, visitors and health care team.
• Provide professional, friendly and efficient daily service in a fast-paced environment.
• Support nursing and administrative staff to meet unit needs in accordance with Johns Hopkins policies.

Skills

Interpersonal skills

Healthcare experience

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Word

Job description

Johns Hopkins Hospital in Baltimore, MD is seeking a Clinical Customer Service Representative to serve as the central point of contact on the care unit for patients, families, visitors and health care team members. This fast-paced role requires professional, friendly and efficient performance of daily duties in line with Johns Hopkins policies.

The ideal candidate will have a High School Diploma or equivalent, at least 6 months in healthcare or an office setting, strong interpersonal skills, and