Patient Care Concierge - Night Shift, Part-Time

Johns Hopkins Hospital; Washington (District of Columbia); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Health insurance

PTO

Tuition reimbursement

Healthy @ Hopkins program

Referral bonus

Job summary

Johns Hopkins Hospital is seeking a Clinical Customer Service Representative for a part-time night shift on weekends. The role is the central contact on the unit for patients, families, visitors and care-team members, requiring professional, friendly and efficient service.

Ideal candidates have at least 6 months in healthcare or office settings, strong interpersonal skills, and proficiency with Microsoft Word.

Qualifications

• High School Diploma or equivalent.
• Minimum of 6 months in healthcare or office setting.
• Strong interpersonal skills for interactions with patients, families and staff.
• Ability to build positive relationships following Johns Hopkins standards.
• Proficiency with Microsoft Word; spreadsheet skills preferred.
• Ability to learn and use clinical/administrative systems and software.

Responsibilities

• Serve as central point of contact on the care unit for patients, families and staff.
• Provide friendly, professional and efficient daily support in a fast-paced environment.
• Support Nursing and Administrative staff to meet unit needs.

Skills

Customer service

Interpersonal skills

Healthcare setting

Office/clerical experience

Communication

Education

High School Diploma

Tools

Microsoft Word

Excel

Job description

Johns Hopkins Hospital is seeking a Clinical Customer Service Representative for a part-time night shift on weekends. The role is the central contact on the unit for patients, families, visitors and care-team members, requiring professional, friendly and efficient service.

Ideal candidates have at least 6 months in healthcare or office settings, strong interpersonal skills, and proficiency with Microsoft Word.