Weekend Member Services Specialist - Welcoming Fitness

Planet Fitness Franchising, LLC; Great Falls (MT); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Paid time off

Free uniforms

Job summary

Planet Fitness Franchising, LLC is seeking a Weekend Member Services Representative to provide excellent customer service at the front desk. You will greet members and guests, handle check-ins, signups and POS transactions, and relay updates and events in a friendly, helpful manner.

The role emphasizes a welcoming atmosphere, strong communication, and a positive, can-do attitude while supporting a busy gym environment on weekends.

Qualifications

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude.

Responsibilities

• Greet members and guests, provide exceptional service and make them feel welcome.
• Answer phones professionally and assist callers with questions.
• Check in members, sign up new members, log amenities and communicate events.
• Respond to inquiries and concerns promptly and professionally.
• Process beverage or merchandise purchases at the point of sale.

Skills

Customer service

Communication

Positive attitude

Punctuality

Teamwork

Education

High School diploma/GED

Job description

Planet Fitness Franchising, LLC is seeking a Weekend Member Services Representative to provide excellent customer service at the front desk. You will greet members and guests, handle check-ins, signups and POS transactions, and relay updates and events in a friendly, helpful manner.

The role emphasizes a welcoming atmosphere, strong communication, and a positive, can-do attitude while supporting a busy gym environment on weekends.