Weekend Member Experience Specialist

Culpeper Wellness Foundation; Culpeper (VA); On-site; USD 18,000 - 25,000; Full time

Job summary

PATH Recreation & Fitness Center in Virginia is seeking a Member Support Specialist with weekend availability. The role focuses on greeting members, assisting with payments and bookings, and informing guests about classes and events.

You will also conduct tours for potential members, maintain a clean facility, and act as a first responder in emergencies, following safety protocols. Strong communication and basic computer skills are essential.

Qualifications

• At least 1 year of customer service experience.
• CPR/AED certification (or ability to obtain within 90 days).
• Must be at least 18 years old.
• Strong communication and computer skills (Microsoft Office proficiency preferred).

Responsibilities

• Welcome and assist members and guests, ensuring they feel valued from arrival.
• Process payments, handle inquiries, and manage reservations.
• Provide information about classes, activities, and events in person, over the phone, and via email.
• Give facility tours and enroll new members.
• Maintain a clean, organized, and inviting environment.
• Serve as a first responder in medical or building emergencies per safety protocols.
• Support team with additional tasks to ensure smooth operations and a superior member experience.

Skills

Customer service

Cash handling

Communication

Microsoft Office

Tools

Microsoft Office

Job description

PATH Recreation & Fitness Center in Virginia is seeking a Member Support Specialist with weekend availability. The role focuses on greeting members, assisting with payments and bookings, and informing guests about classes and events.

You will also conduct tours for potential members, maintain a clean facility, and act as a first responder in emergencies, following safety protocols. Strong communication and basic computer skills are essential.