Weekend Member Experience Specialist

The Little Gym; Westborough (MA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Job summary

A children’s recreational center is looking for a Member Experience Team Member to handle weekend lobby operations and ensure outstanding member support. You will greet guests, announce important information, and build lasting relationships within the community. Ideal candidates should possess excellent communication skills, have a background in customer service, and enjoy engaging with children. Flexible weekend availability is essential, with potential for additional shifts.

Qualifications

• Experience in a customer service role is required.
• Strong verbal and written communication skills are essential.
• Superior organizational skills and detail orientation are a must.

Responsibilities

• Manage lobby operations and provide communication support to members.
• Greet guests, process check-ins, and announce class themes.
• Conduct sales calls and respond to inquiries.
• Build relationships with guests and provide an exceptional experience.

Skills

Customer service experience

Communication skills

Organizational skills

Teamwork

Adaptability

Detail-oriented

Outgoing personality

Job description

A children’s recreational center is looking for a Member Experience Team Member to handle weekend lobby operations and ensure outstanding member support. You will greet guests, announce important information, and build lasting relationships within the community. Ideal candidates should possess excellent communication skills, have a background in customer service, and enjoy engaging with children. Flexible weekend availability is essential, with potential for additional shifts.