Member Support Specialist - Weekend Availability (PRFC)

Culpeper Wellness Foundation; Culpeper (VA); On-site; USD 18,000 - 25,000; Full time

Job summary

PATH Recreation & Fitness Center in Virginia is seeking a Member Support Specialist with weekend availability. The role focuses on greeting members, assisting with payments and bookings, and informing guests about classes and events.

You will also conduct tours for potential members, maintain a clean facility, and act as a first responder in emergencies, following safety protocols. Strong communication and basic computer skills are essential.

Qualifications

• At least 1 year of customer service experience.
• CPR/AED certification (or ability to obtain within 90 days).
• Must be at least 18 years old.
• Strong communication and computer skills (Microsoft Office proficiency preferred).

Responsibilities

• Welcome and assist members and guests, ensuring they feel valued from arrival.
• Process payments, handle inquiries, and manage reservations.
• Provide information about classes, activities, and events in person, over the phone, and via email.
• Give facility tours and enroll new members.
• Maintain a clean, organized, and inviting environment.
• Serve as a first responder in medical or building emergencies per safety protocols.
• Support team with additional tasks to ensure smooth operations and a superior member experience.

Skills

Customer service

Cash handling

Communication

Microsoft Office

Tools

Microsoft Office

Job description

Member Support Specialist – Weekend Availability at PATH Recreation & Fitness Center

Are you passionate about fitness and customer service? Do you thrive in an energetic environment and love making a positive impact? PATH Recreation & Fitness Centeris looking for a Member Support Specialist to join our team!

This position requires weekend availability.

What You’ll Do:

• Welcome & Assist – Be the friendly face that greets members and guests, ensuring they feel valued from the moment they arrive.


• Membership Support – Handle inquiries, process payments, and manage reservations with efficiency and professionalism.


• Engage & Inform – Provide helpful information about classes, activities, and special events in person, over the phone, and via email.


• Give Facility Tours – Help potential members feel at home by guiding them through our center and enrolling new members.


• Maintain a Pristine Environment – Keep the facility organized, restock supplies, and assist in keeping spaces clean and inviting.


• Emergency Response – Serve as a first responder in medical or building emergencies, following established safety protocols.


• Support Team Success – Take on additional tasks as needed to ensure smooth operations and an exceptional member experience.

Why You’ll Love It Here:

• Be part of a welcoming fitness community that helps members achieve their wellness goals.


• Enjoy a supportive team environment where your contributions matter.


• Opportunities for growth and development in a rewarding, member-focused role.

What We’re Looking For:

• Must be at least 18 years old.


• CPR/AED certification (or ability to obtain within 90 days).


• At least one year of customer service and cash-handling experience.


• Strong communication and computer skills (Microsoft Office proficiency preferred).

Ready to Make an Impact?

If you’re excited to be part of a team that helps people live healthier lives, and join us as a Member Support Specialist at PATH Recreation & Fitness Center!