Weekend Front Desk & Office Support Specialist

Vantage Care; West Springfield (MA); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Vantage Care is seeking a receptionist to provide general office support and top-tier customer service. The role involves handling calls, greeting visitors, and disseminating information such as company address, directions, and contact details.

Responsibilities include mail handling, order and stock of office supplies, and coordination of express mail services. Strong organizational, verbal, and written communication skills are essential for success.

Competenze

• High school diploma or GED required.
• 6 months to 1 year of relevant experience and/or training preferred.
• Strong organizational skills required.
• Excellent verbal and written communication skills. Must possess exceptional interpersonal skills.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Ability to work with Microsoft Office and other software programs. Demonstrated keyboarding skills required.

Mansioni

• Answers and directs callers to appropriate associates, directing to voicemail and taking messages.
• Greet and direct visitors to the company.
• Provide callers with information such as address, directions, fax numbers, website.
• Receive, sort, and forward incoming mail; maintain publications.
• Coordinate pick-up/delivery of express mail services (FedEx, UPS).
• Assist in ordering, receiving, stocking, and distributing office supplies.
• Assist with photocopying, faxing, filing, and collating as needed.
• Maintain 5 Star customer service in all duties.
• Support Bear Mountain's commitment to 5 Star service and continual improvement.
• Adhere to company policies, procedures, and standards of conduct.
• Report violations of policy and procedures to managers.
• Perform additional duties as assigned.

Conoscenze

Organizational skills

Verbal communication

Written communication

Interpersonal skills

Keyboarding skills

Microsoft Office

Formazione

High school diploma or GED

Strumenti

Microsoft Office

Descrizione del lavoro

Vantage Care is seeking a receptionist to provide general office support and top-tier customer service. The role involves handling calls, greeting visitors, and disseminating information such as company address, directions, and contact details.

Responsibilities include mail handling, order and stock of office supplies, and coordination of express mail services. Strong organizational, verbal, and written communication skills are essential for success.