Weekend Front Desk Associate — Healthcare | Benefits & Growth

Vantage Care; Lowell (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

Vantage at Lowell is seeking a compassionate Weekend Receptionist to manage the front desk, greet residents and visitors, and provide friendly, responsive customer service. You will handle calls, emails, scheduling, and light administrative tasks while supporting a smooth operation for the facility.

The role emphasizes confidentiality, strong communication, and teamwork within a caring, resident-focused environment.

Qualifications

• High school diploma or equivalent required.
• Healthcare or administrative experience preferred.
• Excellent communication and organizational skills.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Greet residents, families, and visitors warmly and professionally.
• Answer and direct phone calls, respond to emails and messages.
• Manage and prioritize incoming tasks and correspondence.
• Assist with administrative duties, such as filing, scheduling, and record-keeping.
• Collaborate with the administrative team to maintain accurate records.
• Provide exceptional customer service and address inquiries and concerns.
• Keep the reception area clean, organized, and welcoming.
• Perform other duties and special projects as assigned.

Skills

Communication

Organizational Skills

Interpersonal Skills

Confidentiality

Computer Skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Vantage at Lowell is seeking a compassionate Weekend Receptionist to manage the front desk, greet residents and visitors, and provide friendly, responsive customer service. You will handle calls, emails, scheduling, and light administrative tasks while supporting a smooth operation for the facility.

The role emphasizes confidentiality, strong communication, and teamwork within a caring, resident-focused environment.