Weekend Front Desk & Member Experience Specialist

Planet Fitness - NJ/MA One World Fitness; Hammonton (NJ); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free uniforms

Training & development

Flexible schedule

Job summary

Planet Fitness - NJ/MA One World Fitness is seeking a Weekend Opener to deliver a welcoming member experience at the front desk. You will greet members, assist guests, and provide friendly service Saturday and Sunday mornings. This role handles check-ins, new member sign-ups, tours, and basic account updates.

You’ll answer questions, resolve concerns, and help maintain a clean, inviting club environment. A passion for fitness and an upbeat attitude are essential.

Qualifications

• Customer service background preferred.
• Basic computer proficiency.
• Passion for fitness and health.
• Upbeat and positive attitude.
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle front desk activities including: answer phones, check members into the system, new member sign-up, and tours.
• Facilitate updates to member accounts.
• Respond to questions and concerns in a timely and professional manner and escalate as needed.
• Assist in maintaining the neatness and cleanliness of the club.

Skills

Customer service

Basic computer skills

Positive attitude

Punctuality

Empathy

Active listening

Job description

Planet Fitness - NJ/MA One World Fitness is seeking a Weekend Opener to deliver a welcoming member experience at the front desk. You will greet members, assist guests, and provide friendly service Saturday and Sunday mornings. This role handles check-ins, new member sign-ups, tours, and basic account updates.

You’ll answer questions, resolve concerns, and help maintain a clean, inviting club environment. A passion for fitness and an upbeat attitude are essential.