Weekend Front Desk & Member Experience Specialist

Planet Fitness OH/DE Knapp Group; Dayton (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Job summary

A leading fitness organization seeks a Member Services Representative to enhance member experience through exceptional customer service. The role involves greeting guests, managing front desk operations, and addressing member inquiries. Ideal candidates are passionate about fitness, exhibit strong customer service skills, and thrive in a fast-paced environment.

Qualifications

• Customer service background preferred.
• Punctuality and reliability is a must.
• Must be 18 years of age or older.

Responsibilities

• Greet members and guests with exceptional customer service.
• Handle front desk activities and assist callers.
• Respond to member questions professionally.

Skills

Customer service

Computer proficiency

Upbeat attitude

Listening

Problem solving

Education

High School diploma/GED equivalent

Job description

A leading fitness organization seeks a Member Services Representative to enhance member experience through exceptional customer service. The role involves greeting guests, managing front desk operations, and addressing member inquiries. Ideal candidates are passionate about fitness, exhibit strong customer service skills, and thrive in a fast-paced environment.