Weekend Front Desk & Concierge Specialist

Almaden Health and Rehabilitation Center; San Jose (CA); On-site; USD 26,000 - 29,000; Full time

Job summary

Almaden Health and Rehabilitation Center is looking for a courteous front-desk receptionist to greet visitors, answer phones, and direct calls. The role requires professional communication and accurate message taking, along with basic clerical duties and directory maintenance.

Responsibilities include assisting residents, families, and staff with inquiries, handling applications, and supporting office operations. The position is on-site in a clinical setting with regular shifts.

Qualifications

• Minimum high school diploma or equivalent.
• Exceptional customer service skills and telephone etiquette.

Responsibilities

• Answers the telephone in a professional manner; directs calls to appropriate individuals, and/or takes messages.
• May fax and photocopy information as needed.
• Maintains current resident / patient and staff directories
• May accept job applications and forwards to appropriate department.
• Announces emergency codes and instructions over public address system as required.
• Assists Residents, family members, and others with inquiries regarding Resident and facility information.

Skills

Exceptional customer service

Telephone etiquette

Education

High school diploma or equivalent

Job description

Almaden Health and Rehabilitation Center is looking for a courteous front-desk receptionist to greet visitors, answer phones, and direct calls. The role requires professional communication and accurate message taking, along with basic clerical duties and directory maintenance.

Responsibilities include assisting residents, families, and staff with inquiries, handling applications, and supporting office operations. The position is on-site in a clinical setting with regular shifts.