Warm Front Desk Administrator — Healthcare Reception

North Pointe Care Center in; Sacramento (CA); On-site; USD 23,000 - 25,000; Part time

Job summary

North Pointe Care Center in Sacramento, CA, seeks a Front Desk Receptionist (Administrative) for the PM shift (Saturday - Tuesday). This front-office role focuses on welcoming visitors, handling calls, scheduling, and maintaining HIPAA confidentiality. No clinical duties are involved.

You'll be the friendly face of our Alzheimer’s and dementia care community, building relationships with families, hospital partners, vendors, and staff while providing organized, professional administrative support.

Qualifications

• High school diploma or GED.
• Excellent customer service and communication skills.
• Professional appearance and demeanor.
• Strong organizational and multitasking abilities.
• Reliable attendance and punctuality.
• Ability to maintain confidentiality and HIPAA compliance.

Responsibilities

• Serve as the first point of contact for visitors, families, hospitals, vendors, and community partners.
• Greet and welcome guests with a friendly, professional, and compassionate demeanor.
• Answer incoming calls and direct inquiries using a multi-line phone system.
• Assist hospitals, healthcare providers, and referral partners by routing calls and information efficiently.
• Maintain visitor sign-in procedures and ensure proper building access protocols.
• Notify staff of visitor arrivals and coordinate communication as needed.
• Handle incoming and outgoing mail, deliveries, and correspondence.
• Schedule appointments and manage meeting room reservations.
• Maintain a clean, organized, and welcoming reception area.
• Provide general clerical and administrative support to the facility.
• Protect resident privacy and maintain HIPAA confidentiality standards.
• Perform additional administrative duties as assigned.

Skills

Customer service

Communication

Organization

Multitasking

Professionalism

Confidentiality

Education

High school diploma or GED

Tools

Microsoft Office

Multi-line phone system

Job description

North Pointe Care Center in Sacramento, CA, seeks a Front Desk Receptionist (Administrative) for the PM shift (Saturday - Tuesday). This front-office role focuses on welcoming visitors, handling calls, scheduling, and maintaining HIPAA confidentiality. No clinical duties are involved.

You'll be the friendly face of our Alzheimer’s and dementia care community, building relationships with families, hospital partners, vendors, and staff while providing organized, professional administrative support.