Memory Care Front Desk Receptionist — Warm & Organized

Silverado; Franklin (TN); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

401(k) matching

Health, Dental and Vision Insurance

Flexible Spending Account (FSA)

Paid time off

Tuition reimbursement and professional

Referral program

Pet Insurance

Auto and Home Insurance and Discounts

Job summary

Silverado Franklin is seeking a friendly and organized receptionist to welcome residents, families, and guests. You will help manage front desk operations with empathy and a service-oriented approach in a memory care setting.

You will answer calls, greet visitors, handle mail, maintain files, and support clerical tasks while working a full-time AM shift schedule. The role emphasizes reliability, strong communication, and the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• At least one year of experience interacting with the public via phone and in person.
• Strong computer skills, especially with Microsoft Word and Excel.
• Strong verbal and written communication with a focus on exceptional customer service.
• Ability to multitask and stay organized.
• Comfortable working around animals and pets.
• Active role: walking, bending, lifting up to 50 lbs.
• Reliable transportation to meet attendance and punctuality standards.

Responsibilities

• Answer telephone calls professionally and direct them appropriately.
• Greet visitors and assist with check-in and directions.
• Receive, sort, and distribute incoming mail; prepare outgoing mail.
• Maintain and update computer files related to associates and residents.
• Support clerical duties and office functions as assigned.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Pet-friendly

Lifting 50 lbs

Education

High school diploma

Tools

MS Word

MS Excel

Job description

Silverado Franklin is seeking a friendly and organized receptionist to welcome residents, families, and guests. You will help manage front desk operations with empathy and a service-oriented approach in a memory care setting.

You will answer calls, greet visitors, handle mail, maintain files, and support clerical tasks while working a full-time AM shift schedule. The role emphasizes reliability, strong communication, and the ability to multitask in a fast-paced environment.