Healthcare Front Desk Associate | Calm, Caring, Efficient

Touchstone Communities; Alamo (TX); On-site; USD 15,153 - 20,664; Full time

Benefits offered by this job

401(k) matching

Paid time off from day one

Bonus opportunities

Emergency assistance grants

Job summary

Touchstone Communities in The Heights of Alamo is seeking a friendly, organized front desk receptionist to be the first point of contact for residents, visitors, and staff. In this fast-paced role you will welcome guests, manage calls and inquiries, and keep records accurate to support smooth operations.

High school diploma or GED is required, with experience handling high volumes of telephone traffic. Strong communication, calm under pressure, and teamwork are essential; healthcare setting

Qualifications

• High school diploma or GED required with prior experience including high volume telephone calls.
• Strong communication skills in person and on the phone.
• Ability to stay calm under pressure and multitask effectively.
• Previous experience in a skilled nursing or healthcare setting preferred.

Responsibilities

• Welcome visitors and residents with warmth and professionalism.
• Manage calls, messages, and inquiries efficiently.
• Keep records and contact lists accurate and up to date.
• Handle mail and correspondence promptly.
• Support emergency and safety procedures with confidence.
• Collaborate with team members to ensure smooth operations.

Skills

Customer service

Phone handling

Record keeping

Multitasking

Team collaboration

Education

High school diploma or GED

Job description

Touchstone Communities in The Heights of Alamo is seeking a friendly, organized front desk receptionist to be the first point of contact for residents, visitors, and staff. In this fast-paced role you will welcome guests, manage calls and inquiries, and keep records accurate to support smooth operations.

High school diploma or GED is required, with experience handling high volumes of telephone traffic. Strong communication, calm under pressure, and teamwork are essential; healthcare setting