Weekend Front Desk Concierge for Senior Living

Serene Gardens; Michigan; On-site; USD 30,000 - 42,000; Full time

Job summary

Serene Gardens of Hartland is seeking a friendly receptionist to be the first point of contact for residents, visitors, and callers. You will greet people, answer phones, direct inquiries, manage mail, assist with scheduling, and keep the reception area neat and organized.

Ideal candidates have excellent communication, strong organization, and proficiency with Microsoft Office. Prior customer-service experience and a high school diploma or equivalent are preferred.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational skills.
• Proficiency in Microsoft Office.
• Prior experience in a customer service role is preferred.
• High school diploma or equivalent.

Responsibilities

• Greet visitors and residents in a warm and welcoming manner.
• Answer phone calls and direct them to the appropriate person or department.
• Manage incoming and outgoing mail.
• Assist in scheduling appointments.
• Keep the reception area clean and organized.
• Maintain Visitor and Resident Sign In & Sign Out Logs.
• Comply with Residents’ Rights policy and Community and Employee Policies and Procedures.
• Other duties as assigned.

Skills

Verbal communication

Written communication

Organizational skills

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Serene Gardens of Hartland is seeking a friendly receptionist to be the first point of contact for residents, visitors, and callers. You will greet people, answer phones, direct inquiries, manage mail, assist with scheduling, and keep the reception area neat and organized.

Ideal candidates have excellent communication, strong organization, and proficiency with Microsoft Office. Prior customer-service experience and a high school diploma or equivalent are preferred.