Weekend Receptionist

Synergy Senior Management; Michigan; On-site; USD 29,000 - 38,000; Full time

Job summary

Serene Gardens of Hartland is seeking a Receptionist to serve as the first point of contact for visitors, residents, and callers, fostering a welcoming atmosphere. You will greet guests, answer calls, manage mail, and support scheduling while helping keep the front desk organized and compliant with policies.

Ideal candidates will have strong communication and organizational skills, proficiency in Microsoft Office, and prior customer service experience.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational skills.
• Proficiency in Microsoft Office.
• Prior experience in a customer service role is preferred.
• High school diploma or equivalent.

Responsibilities

• Greet visitors and residents in a warm and welcoming manner.
• Answer phone calls and direct them to the appropriate person or department.
• Manage incoming and outgoing mail.
• Assist in scheduling appointments.
• Keep the reception area clean and organized.
• Maintain Visitor and Resident Sign In & Sign Out Logs.
• Comply with Residents’ Rights policy and Community and Employee Policies and Procedures.

Skills

Communication

Organization

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Description of the role:

The Receptionist at Serene Gardens of Hartland is the first point of contact for visitors, residents, and callers. This role plays a crucial part in creating a welcoming and friendly atmosphere.

Responsibilities:

• Greet visitors and residents in a warm and welcoming manner
• Answer phone calls and direct them to the appropriate person or department
• Manage incoming and outgoing mail
• Assist in scheduling appointments
• Keep the reception area clean and organized
• Maintain Visitor and Resident Sign In & Sign Out Logs
• Comply with Residents’ Rights policy and Community and Employee Policies and Procedures.
• Other duties as assigned.

Requirements:

• Excellent verbal and written communication skills
• Strong organizational skills
• Proficiency in Microsoft Office
• Prior experience in a customer service role is preferred
• High school diploma or equivalent

About the Company:

Serene Gardens of Hartland is an all inclusive senior living facility located in Hartland, MI. Our community is nestled in between residential properties featuring stunning views that feel like home. We take pride in providing a safe and comfortable environment for our residents.