Weekend Receptionist

Americana Davison; Hartland Township (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Serene Gardens of Hartland is seeking a friendly Receptionist to be the first point of contact for visitors, residents, and callers in Hartland, MI. The role emphasizes a welcoming atmosphere and professional communication.

You will greet guests, answer calls, manage mail, assist with scheduling, and keep the reception area organized while maintaining logs and adhering to residents’ rights and community policies.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational skills.
• Proficiency in Microsoft Office.
• Prior experience in a customer service role is preferred.
• High school diploma or equivalent.

Responsibilities

• Greet visitors and residents in a warm and welcoming manner.
• Answer phone calls and direct them to the appropriate person or department.
• Manage incoming and outgoing mail.
• Assist in scheduling appointments.
• Keep the reception area clean and organized.
• Maintain Visitor and Resident Sign In & Sign Out Logs.
• Comply with Residents’ Rights policy and Community and Employee Policies and Procedures.
• Other duties as assigned.

Skills

Verbal & written communication

Organizational skills

Customer service experience

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Description of the role:

The Receptionist at Serene Gardens of Hartland is the first point of contact for visitors, residents, and callers. This role plays a crucial part in creating a welcoming and friendly atmosphere.

Responsibilities:

• Greet visitors and residents in a warm and welcoming manner
• Answer phone calls and direct them to the appropriate person or department
• Manage incoming and outgoing mail
• Assist in scheduling appointments
• Keep the reception area clean and organized
• Maintain Visitor and Resident Sign In & Sign Out Logs
• Comply with Residents’ Rights policy and Community and Employee Policies and Procedures.
• Other duties as assigned.

Requirements:

• Excellent verbal and written communication skills
• Strong organizational skills
• Proficiency in Microsoft Office
• Prior experience in a customer service role is preferred
• High school diploma or equivalent

About the Company:

Serene Gardens of Hartland is an all inclusive senior living facility located in Hartland, MI. Our community is nestled in between residential properties featuring stunning views that feel like home. We take pride in providing a safe and comfortable environment for our residents.