Weekend Front Desk Agent - Guest Experience & Growth

Island Hospitality Management; Town of Florida (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Healthcare including Medical, Dental,,

Vision Insurance

Paid Time Off

401(k) Retirement plan with company匹

Job summary

Island Hospitality Management is seeking a Front Desk Agent to manage all aspects of front desk operations and serve as a reference for guests and vendors. The role requires professionalism, courtesy, and outstanding communication in a fast-paced environment.

The position offers weekend scheduling availability, with both full-time and part-time shifts (AM or PM). Training and benefits are provided, with emphasis on guest service and seamless check-in/check-out processes.

Qualifications

• Highly motivated team player with strong initiative and desire for achievement.
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary.
• Ability to work well in stressful situations.
• Readily available and approachable for all guests while providing excellent guest service.

Responsibilities

• Check-in/Check-out hotel guests
• Process all payments according to established hotel requirements
• Provide information and assistance to all guests and vendors
• Prepares all necessary reports during each shift for the management team

Skills

Motivated team player

Problem solving

Work well under stress

Guest service

Job description

Island Hospitality Management is seeking a Front Desk Agent to manage all aspects of front desk operations and serve as a reference for guests and vendors. The role requires professionalism, courtesy, and outstanding communication in a fast-paced environment.

The position offers weekend scheduling availability, with both full-time and part-time shifts (AM or PM). Training and benefits are provided, with emphasis on guest service and seamless check-in/check-out processes.