Guest-Focused Front Desk Agent | Flexible Hours & Growth

Island Hospitality Management; Springfield (VA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Healthcare including Medical, Dental,

Vision Insurance

HSA & FSA plans available

Dependent care FSA

Identity Theft Protection Insurance

Commuter benefits including transit &/

Parking

PTO and Payroll Incentives for Annual

Wellness Subscriptions including gym,

Employee Assistance Program

Paid Sick and Vacation Time

Family Leave

401(k) Retirement plan - IHM Matches

Job summary

Island Hospitality Management is seeking a friendly Full-Time Front Desk Agent to manage all aspects of front desk operations and be a reference for guests and vendors. The ideal candidate will bring professionalism, courtesy, and outstanding communication in a fast-paced environment, with flexible scheduling as needed.

Island Hospitality Management values guest service and teamwork. We offer a rewarding benefits package including health insurance, PTO, retirement plan, and staff discounts

Qualifications

• Check-in/Check-out hotel guests.
• Process payments according to established hotel requirements.
• Provide information and assistance to all guests and vendors.
• Prepares all necessary reports during each shift for the management team.

Responsibilities

• Check-in/Check-out hotel guests.
• Process all payments according to established hotel requirements.
• Provide information and assistance to all guests and vendors.
• Prepares all necessary reports during each shift for the management team.

Skills

Team player

Problem solving

Guest service

Communication skills

Job description

Island Hospitality Management is seeking a friendly Full-Time Front Desk Agent to manage all aspects of front desk operations and be a reference for guests and vendors. The ideal candidate will bring professionalism, courtesy, and outstanding communication in a fast-paced environment, with flexible scheduling as needed.

Island Hospitality Management values guest service and teamwork. We offer a rewarding benefits package including health insurance, PTO, retirement plan, and staff discounts