Front Desk & Guest Experience Agent (Weekend Shifts)

Courtyard Ronkonkoma Long Island; Lake Ronkonkoma (NY); Vor Ort; USD 38.000 - 45.000; Vollzeit

Benefits dieser Stelle

Healthcare including Medical, Dental,

Vision Insurance

HSA & FSA plans available

401(k) Retirement plan

Paid Sick and Vacation Time

Employee Assistance Program

Wellness Subscriptions

Free room nights

Employee discounts

Career Growth

Referral bonus program

Zusammenfassung

Island Hospitality is seeking a Front Desk Agent to manage front desk operations and serve as a reference for guests and vendors. The role requires professionalism, courteous communication, and the ability to work in a fast-paced environment.

Flexible scheduling including weekends and holidays is required. The position involves checking in/out guests, processing payments, and providing information and reports to management. Shuttle duties and a valid driver's license are required.

Qualifikationen

• Highly motivated team player with initiative and desire for achievement.
• Readily available and approachable for all guests while providing excellent guest service.
• Ability to work well in stressful situations.

Aufgaben

• Check-in/Check-out hotel guests.
• Process all payments according to established hotel requirements.
• Provide information and assistance to all guests and vendors.
• Prepares all necessary reports during each shift for the management team.
• Shuttle flight crew to and from the airport, valid driver’s license required.

Kenntnisse

Team player

Guest service

Problem solving

Work under pressure

Jobbeschreibung

Island Hospitality is seeking a Front Desk Agent to manage front desk operations and serve as a reference for guests and vendors. The role requires professionalism, courteous communication, and the ability to work in a fast-paced environment.

Flexible scheduling including weekends and holidays is required. The position involves checking in/out guests, processing payments, and providing information and reports to management. Shuttle duties and a valid driver's license are required.