Front Desk & Guest Services Specialist — Flexible Schedule

Island Hospitality Management, LLC.; Austin, Northern (TX, KY); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Healthcare including Medical, Dental,

Vision Insurance

401(k) Retirement plan

PTO and Payroll Incentives

Employee Assistance Program

Wellness Subscriptions

Paid Sick and Vacation Time

Family Leave

Job summary

Island Hospitality Management, LLC. is seeking a Front Desk Agent to manage front desk operations and be a reference for guests and vendors. The role requires professionalism, courtesy, and excellent communication in a fast-paced setting. Flexibility in scheduling is a possibility.

The position emphasizes guest service excellence, problem-solving skills, and a proactive, approachable demeanor for all guests. Training and benefits are offered by Island Hospitality.

Qualifications

• Team player with initiative and achievement drive.
• Strong problem-solving abilities in fast-paced environments.
• Excellent guest service skills and professionalism.
• Able to handle stressful situations and maintain composure.

Responsibilities

• Check-in and check-out hotel guests.
• Process all payments according to hotel requirements.
• Provide information and assistance to guests and vendors.
• Prepare reports during each shift for management.

Skills

Team player

Problem solving

Guest service

Communication

Stress management

Job description

Island Hospitality Management, LLC. is seeking a Front Desk Agent to manage front desk operations and be a reference for guests and vendors. The role requires professionalism, courtesy, and excellent communication in a fast-paced setting. Flexibility in scheduling is a possibility.

The position emphasizes guest service excellence, problem-solving skills, and a proactive, approachable demeanor for all guests. Training and benefits are offered by Island Hospitality.