Flexible Front Desk Agent: Check-in & Guest Services

Island Hospitality Management; Austin (TX); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Healthcare

Dental & Vision

HSA/FSA

Dependant care

401(k) retirement

Paid time off

Employee discounts

Referral bonus

Job summary

Island Hospitality Management is seeking a friendly Dual Front Desk Agent to manage check-in/check-out and guest services with professionalism in a fast-paced hotel environment.

Ideal candidates are strong communicators, team players, and able to handle challenging situations gracefully. This role may require flexible scheduling and weekend hours as needed to support guest satisfaction.

Qualifications

• Check-in/Check-out hotel guests
• Process payments according to established hotel requirements
• Provide information and assistance to all guests and vendors
• Prepares all necessary reports during each shift for the management team

Responsibilities

• Check-in/Check-out guests
• Process payments
• Provide information to guests and vendors
• Prepare shift reports for management

Skills

Guest service

Communication

Team player

Problem solving

Multitasking

Job description

Island Hospitality Management is seeking a friendly Dual Front Desk Agent to manage check-in/check-out and guest services with professionalism in a fast-paced hotel environment.

Ideal candidates are strong communicators, team players, and able to handle challenging situations gracefully. This role may require flexible scheduling and weekend hours as needed to support guest satisfaction.