Weekend Evening Concierge: Build Community & Experiences

Bozzuto; Nashville (TN); On-site; USD 2,349,000 - 3,346,000; Full time

Benefits offered by this job

Competitive compensation

Health & wellness benefits

Paid time off (20 days)

401k with company match

Tuition reimbursement

A place you belong

Job summary

Bozzuto is seeking a Resident Concierge in Nashville to greet prospects and residents, build strong relationships, and create welcoming experiences. You will manage front desk duties, coordinate events, and foster a sense of community through personalized interactions.

You will plan and execute activities, maintain records, and promote a consistently positive guest experience. The role emphasizes attention to detail, communication, and a customer-first mindset in a hospitality-driven environment.

Qualifications

• 2+ years’ experience in a hospitality, retail, travel or hotel environment
• Outstanding communication skills, both written and verbal
• A sharp professional appearance
• Competent with various software, apps and computer programs
• An eye for detail and a knack for anticipating a customer’s needs
• A customer-focused mentality
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
• Generating awareness, interest and excitement via social media
• Encouraging happy customers to share the love by writing reviews on social networking sites
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
• Working weekends or evenings depending on the shift

Job description

Bozzuto is seeking a Resident Concierge in Nashville to greet prospects and residents, build strong relationships, and create welcoming experiences. You will manage front desk duties, coordinate events, and foster a sense of community through personalized interactions.

You will plan and execute activities, maintain records, and promote a consistently positive guest experience. The role emphasizes attention to detail, communication, and a customer-first mindset in a hospitality-driven environment.