Evening Community Concierge & Events Host

Bozzuto; Charlotte, Northern (NC, KY); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health & wellness benefits

Paid time off

401(k) / Retirement planning

Tuition reimbursement

Diversity & inclusion programs

Job summary

Bozzuto is seeking a Resident Concierge in Charlotte, NC. You will be the first point of contact for prospects and residents, delivering warm first impressions and maintaining strong relationships.

The role requires strong communication, a keen eye for detail, and the ability to manage front desk operations and package logistics. The position offers opportunities for event planning, social engagement, and promoting a positive resident experience, with a Monday–Friday 3pm–11pm schedule and a

Qualifications

• 2+ years’ experience in a hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer’s needs.
• A customer-focused mentality.

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care.
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community.
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community.
• Generating awareness, interest and excitement via social media.
• Encouraging happy customers to share the love by writing reviews on social networking sites.
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators.
• Work Monday Through Friday from 3pm-11PM

Skills

Excellent communication

Professional appearance

Tech proficient

Customer-focused

Attention to detail

Physical lifting

Tools

Various software/apps

Job description

Bozzuto is seeking a Resident Concierge in Charlotte, NC. You will be the first point of contact for prospects and residents, delivering warm first impressions and maintaining strong relationships.

The role requires strong communication, a keen eye for detail, and the ability to manage front desk operations and package logistics. The position offers opportunities for event planning, social engagement, and promoting a positive resident experience, with a Monday–Friday 3pm–11pm schedule and a