Evening Concierge & Community Experience Lead

Bozzuto; Atlanta (GA); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Health & wellness benefits

Paid time off (vacation/holidays)

401k with company match

Tuition reimbursement

Employee resource groups

Job summary

Bozzuto is seeking a Resident Concierge in Atlanta, GA to welcome prospects and residents, create stellar first impressions, and build lasting relationships. You will know residents and their preferences, including four-legged friends, and take pride in a polished, professional appearance while coordinating front desk activities.

The role involves solving problems, planning events to foster community, promoting a positive experience, generating social media buzz, encouraging reviews, and keeping

Qualifications

• 2+ years' experience in hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• Sharp professional appearance.
• Competent with various software, apps and computer programs.
• Eye for detail and anticipating customers' needs.
• Customer-focused mentality.

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care.
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community.
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community.
• Generating awareness, interest and excitement via social media.
• Encouraging happy customers to share the love by writing reviews on social networking sites.
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators.
• Working weekends or evenings depending on the shift.

Skills

Years of hospitality experience

Outstanding communication

Professional appearance

Software/app proficiency

Attention to detail

Customer-focused mindset

Job description

Bozzuto is seeking a Resident Concierge in Atlanta, GA to welcome prospects and residents, create stellar first impressions, and build lasting relationships. You will know residents and their preferences, including four-legged friends, and take pride in a polished, professional appearance while coordinating front desk activities.

The role involves solving problems, planning events to foster community, promoting a positive experience, generating social media buzz, encouraging reviews, and keeping