Evening Concierge: Host Welcoming Communities

Bozzuto - Part-Time Roles; Atlanta (GA); On-site; USD 43,000 - 45,000; Part time

Benefits offered by this job

Health & wellness benefits

Paid time off

401k with company match

Tuition reimbursement

A place you belong

Competitive compensation

Job summary

Bozzuto is seeking a Resident Concierge to welcome residents and prospects, building lasting relationships and creating stellar first impressions. You’ll know the names and preferences of residents (including four-legged ones) and personalize every interaction.

You’ll handle front desk duties, plan events, manage packages and logs, and help sustain a vibrant community. Weekend or evening shifts may apply, and a friendly, professional appearance is essential.

Qualifications

• 2+ years’ experience in hospitality, retail, travel or hotel environments.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer’s needs.
• A customer-focused mentality.
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care.
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community.
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community.
• Generating awareness, interest and excitement via social media.
• Encouraging happy customers to share the love by writing reviews on social networking sites.
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators.
• Working weekends or evenings depending on the shift.

Skills

Communication skills

Professional appearance

Software proficiency

Attention to detail

Customer focus

Lift up to 25 lbs

Tools

Hospitality software

Job description

Bozzuto is seeking a Resident Concierge to welcome residents and prospects, building lasting relationships and creating stellar first impressions. You’ll know the names and preferences of residents (including four-legged ones) and personalize every interaction.

You’ll handle front desk duties, plan events, manage packages and logs, and help sustain a vibrant community. Weekend or evening shifts may apply, and a friendly, professional appearance is essential.