Weekend Dispatcher: Driver Support & Transport Ops

zTrip TN; Nashville (TN); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental, Vision, and Life

Paid Time Off (PTO) and Paid Holidays

401(k) with Company Match

Career Growth Opportunities

Professional Development and Training

Stable, Team-Oriented Work Environment

Direct impact on daily operations

Job summary

zTrip, North America's largest taxi transportation provider, is seeking a Dispatcher for the Weekend Shift in Nashville. You will coordinate service coverage, support drivers, and ensure safe, reliable transportation across the weekend.

The role emphasizes fast-paced problem solving, strong communication with drivers, customers, and internal teams, and attention to detail to maintain high service levels. Weekend schedule is Friday–Sunday with early morning shifts.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Able to prioritize in a fast-paced environment.
• Decision making and problem-solving under pressure.
• Experience with dispatching, scheduling, or fleet systems is a plus.
• Valid driver's license required.

Responsibilities

• Dispatch and assign drivers to ensure coverage and service availability.
• Monitor trips and operations during the shift and adapt plans.
• Adjust driver assignments as demand changes.
• Identify delays and resolve operational challenges.
• Maintain on-time service and improve efficiency.
• Communicate with drivers and operations teams clearly.
• Support drivers with trip details and updates.
• Handle customer inquiries and service status updates.
• Maintain dispatch records and assist with reporting.
• Collaborate with teams and participate in process improvements.

Skills

Communication

Organizational skills

Multitasking

Decision making

Problem solving

Customer service

Tools

Fleet management software

Job description

zTrip, North America's largest taxi transportation provider, is seeking a Dispatcher for the Weekend Shift in Nashville. You will coordinate service coverage, support drivers, and ensure safe, reliable transportation across the weekend.

The role emphasizes fast-paced problem solving, strong communication with drivers, customers, and internal teams, and attention to detail to maintain high service levels. Weekend schedule is Friday–Sunday with early morning shifts.