PM Shift: Real-Time Routing Dispatcher

zTrip TN; Nashville (TN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision, and life

PTO and holidays

401(k) with match

Career growth opportunities

Stable team environment

Job summary

zTrip is seeking a dependable Routing Specialist for PM shifts to keep our transportation network running smoothly in Nashville. You will coordinate driver assignments, monitor trips in real time, and provide guidance to drivers and customers to ensure on-time service.

Ideal candidates excel in fast-paced environments, handle multiple priorities, and communicate effectively across drivers, customers, and operations teams. A strong focus on service quality is essential for daily support.

Qualifications

• Experience in dispatching or routing in transportation or logistics.
• Strong communication and customer service abilities.
• Ability to multitask and stay organized in a fast-paced environment.
• Valid driver's license required.

Responsibilities

• Coordinate and assign drivers based on trip demand and availability.
• Monitor active trips and address routing and scheduling issues in real time.
• Communicate route adjustments and updates to drivers.
• Maintain dispatch records and trip logs.
• Support billing inquiries and administrative duties as needed.
• Collaborate with operations and customer service teams for seamless service.

Skills

Dispatching experience

Communication skills

Time management

Customer service

Tools

GPS tracking

Dispatch software

Fleet management

Job description

zTrip is seeking a dependable Routing Specialist for PM shifts to keep our transportation network running smoothly in Nashville. You will coordinate driver assignments, monitor trips in real time, and provide guidance to drivers and customers to ensure on-time service.

Ideal candidates excel in fast-paced environments, handle multiple priorities, and communicate effectively across drivers, customers, and operations teams. A strong focus on service quality is essential for daily support.