Driver Operations & Onboarding Specialist

zTrip TN; Nashville (TN); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off

Paid holidays

Monday-Friday schedule

Career growth opportunities

Professional development and training

Stable employment

Collaborative team environment

Job summary

zTrip is seeking a Driver Operations Coordinator in Nashville to support drivers and operations. You will serve as a key resource for drivers, assist with onboarding, and ensure accurate documentation to keep transportation moving smoothly.

The role emphasizes proactive problem-solving, strong communication, and collaboration with recruiting, dispatch, and leadership teams to maintain efficiency and a positive driver experience.

Qualifications

• Experience in administrative support, customer service, or operations.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication.
• Ability to handle confidential information professionally.

Responsibilities

• Guide drivers through onboarding and orientation.
• Maintain driver files, records, and documentation.
• Schedule orientations, trainings, and meetings.
• Prepare reports and tracking systems for operations.
• Resolve routine concerns and escalate when needed.
• Support driver engagement and a positive culture.

Skills

Administrative support

Customer service

Operations

Transportation

Logistics

Recruiting

Microsoft Office

Tools

Microsoft Office

Job description

zTrip is seeking a Driver Operations Coordinator in Nashville to support drivers and operations. You will serve as a key resource for drivers, assist with onboarding, and ensure accurate documentation to keep transportation moving smoothly.

The role emphasizes proactive problem-solving, strong communication, and collaboration with recruiting, dispatch, and leadership teams to maintain efficiency and a positive driver experience.