Dispatcher — Keep Rides Moving with Precision & Service

zTrip DFW; Dallas (TX); Presencial; USD 25 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive pay

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off (PTO)

Holidays

401(k) with company match

Career growth opportunities

Resumo da oferta

zTrip is seeking a dependable Dispatcher to coordinate driver assignments and monitor daily transportation operations, ensuring reliable service and an exceptional customer experience.

Responsibilities include dispatching trips, communicating updates, and resolving issues in a fast-paced environment, while maintaining accurate trip records and collaborating with operations for optimal daily performance.

Qualificações

• Background in dispatching, transportation, or customer service.
• Strong organizational and multitasking skills.
• Ability to think quickly and make decisions in a fast-paced environment.
• Experience with dispatching or fleet management software is a plus.
• Valid driver’s license.

Responsabilidades

• Dispatch and assign trips based on demand, driver availability, and schedules.
• Monitor active trips and service coverage; adjust for efficiency and on-time performance.
• Communicate trip details and updates to drivers promptly.
• Respond to inquiries with professional support and problem resolution.
• Track and document dispatch activities and communications.
• Collaborate with operations and customer service to optimize daily services.
• Manage service disruptions and help resolve transportation challenges.

Conhecimentos

Dispatching experience

Transportation / logistics

Customer service

GPS / fleet software

Attention to detail

Calm under pressure

Valid driver’s license

Ferramentas

GPS tracking systems

Fleet management software

Descrição da oferta de emprego

zTrip is seeking a dependable Dispatcher to coordinate driver assignments and monitor daily transportation operations, ensuring reliable service and an exceptional customer experience.

Responsibilities include dispatching trips, communicating updates, and resolving issues in a fast-paced environment, while maintaining accurate trip records and collaborating with operations for optimal daily performance.