Alterations CSR — Weekend Shifts, Early Pay & Perks

David's Bridal; Bowling Green (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Rewarding environment

Team bonus

Get paid early

Employee discount

Vision care

Supplemental insurances

401K program

Discounts for identity & home

Job summary

David’s Bridal is hiring an Alterations Customer Service Representative to support the Alterations department and deliver A+ customer service. You will greet customers, take appointments, press garments, and ensure items are ready for pickup.

The position reports to the Store Manager and emphasizes weekly hours with weekend requirements, competitive hourly pay, and team bonuses. Part-time roles include benefits.

Qualifications

• High school diploma or equivalent is required.
• Retail experience in apparel or specialty store preferred.
• Sewing experience is helpful and valued.
• Familiarity with computerized POS systems is expected.

Responsibilities

• Welcome customers warmly in person, over the phone, and online chats.
• Answer phones, book appointments, and manage customer flow.
• Press garments, steam, and ensure items are ready for pickup.
• Deliver five‑star customer service and resolve issues promptly.
• Promote alterations services and personalization options.
• Maintain store standards and assist with inventory and checkout.

Skills

Customer service

Phone skills

Problem solving

Conflict resolution

Education

High school diploma or equivalent

1-2 years retail experience

Sewing experience helpful

POS experience

Tools

POS system

Job description

David’s Bridal is hiring an Alterations Customer Service Representative to support the Alterations department and deliver A+ customer service. You will greet customers, take appointments, press garments, and ensure items are ready for pickup.

The position reports to the Store Manager and emphasizes weekly hours with weekend requirements, competitive hourly pay, and team bonuses. Part-time roles include benefits.