Weekend Alterations CSR — Five-Star Service & Early Pay

David's Bridal; Town of Colonie (NY); Vor Ort; USD 21.000 - 26.000; Teilzeit

Benefits dieser Stelle

Team Bonus

Get Paid Early

Vision Care

401K Program

Employee discount

Zusammenfassung

David's Bridal is seeking an Alterations Customer Service Representative to support the alterations department and deliver a five-star experience for customers. You will welcome customers, schedule appointments, press garments, and ensure items are ready for pickup, reporting to the Store Manager.

This part-time role offers weekend flexibility, competitive pay, team bonuses, and early pay options, with a strong focus on customer service and teamwork in a fast-paced retail environment.

Qualifikationen

• High school diploma or equivalent degree.
• 1-2 years retail experience in apparel or specialty store.
• Prior sewing experience is helpful.
• Prior experience with computerized POS system.

Aufgaben

• Welcome all customers with genuine enthusiasm and adapt communication to solve problems.
• Use systems to manage customer flow and deliver five-star experiences.
• Explain how alterations help perfect the dress for events.
• Promote alterations services and personalization options.
• Maintain store standards and assist with appointments and pickups.

Kenntnisse

Phone skills

Customer service

Problem solving

Ausbildung

High school diploma or equivalent degree

1-2 years retail experience

Prior sewing experience helpful

Prior experience with computerized POS system

Tools

POS system

Jobbeschreibung

David's Bridal is seeking an Alterations Customer Service Representative to support the alterations department and deliver a five-star experience for customers. You will welcome customers, schedule appointments, press garments, and ensure items are ready for pickup, reporting to the Store Manager.

This part-time role offers weekend flexibility, competitive pay, team bonuses, and early pay options, with a strong focus on customer service and teamwork in a fast-paced retail environment.