Weekend Alterations CSR — Five-Star Service, Get Paid Early

David's Bridal; Keizer (OR); Ibrido; USD 18.000 - 25.000; Part-time

Vantaggi offerti da questo lavoro

Team bonus

Get Paid Early

Employee discount

401K Program

Vision Care

Supplemental Insurances

Pet Insurance

Descrizione del lavoro

David’s Bridal is seeking an Alterations Customer Service Representative to deliver an outstanding customer experience in the alterations department. You will welcome customers, handle appointments, press garments, and ensure items are ready for pickup, while maintaining store standards.

The role emphasizes problem solving, warm communication, and seamless operations across phone, chat, and in-person interactions.

Competenze

• High school diploma or equivalent.
• 1-2 years prior retail experience in apparel or specialty store.
• Prior sewing experience is helpful.
• Prior experience with computerized POS system.

Mansioni

• Welcome customers warmly and resolve questions by phone, chat or in person.
• Manage customer flow with systems to deliver a five-star experience.
• Promote alterations services and maintain store standards.
• Assist with appointments, pressing garments, and pickups.
• Assist with inventory and cash wrap transactions.

Conoscenze

Customer service

Phone skills

Communication

Problem solving

Sales awareness

Formazione

High school diploma or equivalent

1-2 years retail experience

Sewing experience helpful

POS system experience

Strumenti

POS (Point of Sale) system

Descrizione del lavoro

David’s Bridal is seeking an Alterations Customer Service Representative to deliver an outstanding customer experience in the alterations department. You will welcome customers, handle appointments, press garments, and ensure items are ready for pickup, while maintaining store standards.

The role emphasizes problem solving, warm communication, and seamless operations across phone, chat, and in-person interactions.