Wearable Tech UX Research Moderator

Insight Global; Irving (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Insight Global in Irving, TX is seeking a detail-oriented User Research Moderator to facilitate sessions with participants testing a wearable prototype device. This role focuses on smooth study execution and gathering valuable insights for product development.

The position is full-time, Mon–Fri, 8am–6pm, starting ASAP through year-end with potential extensions. Candidates should have a BA/ STEM degree and experience in usability testing or studies facilitation.

Qualifications

• Experience with prototypes, hardware prototypes or health tech devices in user research studies.
• BA Degree in biomedical, biotech or similar engineering field.
• Strong communication and interpersonal skills.
• Ability to follow structured protocols while adapting to participant needs.
• Familiarity with wearable technology or usability testing.
• Prior experience as a studies facilitator or usability tester.
• Project coordination background and attention to detail.
• STEM or biomedical engineering degree preferred.

Responsibilities

• Coordinate and conduct user study sessions, ensuring participants feel comfortable and informed.
• Engage in one-on-one interaction with each participant throughout the session.
• Instruct participants on how to interact with the study prototype device per protocol.
• Collect demographic information and measurements as required by the study.
• Observe and document participant interactions, behaviors, and feedback.
• Take detailed notes on errors, issues, and important information per protocol.
• Troubleshoot basic device issues during sessions and escalate technical problems when needed.
• Maintain confidentiality and adhere to organizational standards.
• Provide clear, concise summaries of findings.

Skills

Prototype experience

Strong communication

Structured protocol adherence

Wearable tech familiarity

Usability testing

Studies facilitator experience

Attention to detail

Project coordination

Education

Bachelor's degree in biomedical, biotech or related engineering

Job description

Insight Global in Irving, TX is seeking a detail-oriented User Research Moderator to facilitate sessions with participants testing a wearable prototype device. This role focuses on smooth study execution and gathering valuable insights for product development.

The position is full-time, Mon–Fri, 8am–6pm, starting ASAP through year-end with potential extensions. Candidates should have a BA/ STEM degree and experience in usability testing or studies facilitation.