User Experience Research Specialist – IoT and B2B Platforms

Staff Perm; Richardson (TX); On-site; USD 47,000 - 63,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

Life insurance

Disability insurance

Telehealth

Prescription drug discount plan

Job summary

Staff Perm seeks an experienced User Experience Research Specialist to lead research across IoT and B2B platforms in a Dallas-area setting. The role involves qualitative and quantitative studies, participant recruitment, usability testing, surveys, and field research.

You will work with Product Managers, UX Designers, and Engineers to shape user-centered designs and strategies for diverse user needs, ensuring accessibility and inclusive practices across projects.

Qualifications

• 5+ years of UX research experience supporting digital products or connected hardware.
• Expertise in qualitative and quantitative research methods.
• Experience with usability testing, interviews, diary studies and field research.
• Ability to turn complex findings into clear recommendations.
• Proven collaboration with Product, Engineering and Design teams.

Responsibilities

• Plan and conduct mixed-method UX studies using qualitative and quantitative approaches.
• Recruit and engage participants for interviews, usability tests and field research.
• Analyze data and synthesize insights into actionable outcomes.
• Collaborate with cross-functional teams to integrate findings into product development.
• Maintain research repositories and promote accessible design practices.

Skills

UX research

Qualitative methods

Quantitative methods

Usability testing

Interviews

Diary studies

Field research

Cross-functional collaboration

Accessibility standards

Communication

Tools

Dovetail

UserTesting

Maze

Qualtrics

UserZoom

Job description

We invite experienced User Experience Research Specialists to join our team and lead research across innovative IoT and B2B platforms in a dynamic environment.

As a User Experience Research Specialist, you will conduct comprehensive qualitative and quantitative research across consumer IoT applications, heavy equipment controls, and technical B2B portals. Your work will include participant recruitment, interviews, usability testing, surveys, and field research. Collaborating with Product Managers, UX Designers, and Engineers, you will help shape user-centered designs and product strategies that meet diverse user needs.

Job Details

• UX Researcher
• ONLY LOCAL CANDIDATES TO DALLAS, TX
• LOCATION: Richardson, TX 75080
• POSITION: Right to Hire
• SCHEDULE: 8AM - 5PM
• PAY RANGE: $40hr
• BENEFITS: Healthcare, Dental, Vision, Life, Disability, Telehealth, Prescription Drug Discount Plan etc.

Responsibilities

• Plan and conduct mixed-method UX research studies including qualitative and quantitative approaches.
• Recruit and engage participants for interviews, contextual inquiries, usability testing, surveys, diary studies, and field research.
• Analyze and synthesize research data into actionable insights.
• Work closely with cross-functional teams to integrate research findings into product development.
• Maintain research repositories and support accessible design practices.

Required Qualifications

• 5+ years of UX research experience supporting digital products and/or connected hardware.
• Expertise in qualitative and quantitative research methodologies.
• Experience conducting usability testing, contextual inquiry, interviews, surveys, diary studies, and field research.
• Strong ability to synthesize complex research findings into clear recommendations.
• Experience collaborating with cross-functional Product, Engineering, and Design teams.
• Knowledge of accessibility standards and inclusive design principles.
• Experience with research repositories and insight management tools (e.g., Dovetail, UserTesting, Maze, Qualtrics, UserZoom, or similar).
• Excellent written and verbal communication skills.

Preferred Qualifications

• Experience with consumer IoT products, industrial equipment interfaces, or enterprise/B2B applications.
• Familiarity with hardware-software ecosystems and connected device experiences.
• Experience researching both technical and non-technical user populations.

Work Environment

• Work location: Richardson, TX 75080.
• Schedule: 8AM - 5PM.
• Position type: Right to Hire, Contract.
• Local candidates only; no remote work.

All offers of employment are contingent upon successful completion of a background check and drug screening based on local, state, and federal laws.

Minor offenses will not necessarily disqualify a candidate; all situations are reviewed by HR for compliance with local laws and hiring requirements.