Waterpark Front Desk Supervisor — Lead with Love

Kalahari Resorts & Conventions; Woodford (VA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Holiday compensation

Health, dental, and vision coverage

Employee appreciation events

Education assistance

Job summary

Kalahari Resorts & Conventions is seeking a Waterpark Front Desk Supervisor to lead the waterpark front desk team, drive guest service excellence, and ensure smooth daily operations. You will manage internal revenue-related tasks, produce reliable daily reports, and support associates to meet performance goals.

Our Promise is Lead with Love, and we value team members who deliver unforgettable guest experiences while maintaining high standards of service, safety, and sanitation.

Qualifications

• Previous supervisory responsibility preferred.
• Must have excellent communication skills, good customer relation skills and have great attention to detail.
• Ability to oversee front desk operations and drive guest satisfaction.

Responsibilities

• Oversee waterpark front desk daily operations and team.
• Achieve objectives in sales, employee retention, and guest service.
• Maintain cleanliness and sanitation standards.

Skills

Communication skills

Customer service

Attention to detail

Supervisory experience

Job description

Kalahari Resorts & Conventions is seeking a Waterpark Front Desk Supervisor to lead the waterpark front desk team, drive guest service excellence, and ensure smooth daily operations. You will manage internal revenue-related tasks, produce reliable daily reports, and support associates to meet performance goals.

Our Promise is Lead with Love, and we value team members who deliver unforgettable guest experiences while maintaining high standards of service, safety, and sanitation.