Waterfront Guest Experience Host

Hornblower Corp; Washington (District of Columbia); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Hornblower Corp in Washington, DC, seeks a Host aboard our scenic passenger vessel to welcome guests and support front-of-house operations, delivering memorable moments on the water.

Greet and seat guests, assist with deck setup and service preparation, and provide cruise information while ensuring guest safety and satisfaction throughout the voyage. Schedule includes nights, weekends, and holidays.

Qualifications

• High School Diploma or equivalent required.
• Must be at least 18 years of age.
• Previous restaurant or hospitality experience preferred.
• Strong communication and guest service skills.
• Positive attitude with excellent organization and attention to detail.
• Ability to multitask in a fast-paced environment.
• Comfortable lifting and moving furniture or supplies.
• Availability for nights, weekends, holidays, and extended shifts.

Responsibilities

• Welcome guests with a warm, friendly, and professional attitude.
• Support the Restaurant Manager and front-of-house team with daily cruise operations.
• Assist with deck setup, package placement, table assignments, and service preparation.
• Greet and seat guests to ensure a smooth arrival experience.
• Assist Servers and Server Assistants during service.
• Provide guests with information about menus, packages, entertainment, cruise routes, and points of interest.
• Assist with post-cruise cleanup and maintain clean, organized service areas.
• Help ensure guest safety and satisfaction throughout the cruise.

Skills

Communication

Guest service

Multitasking

Organization

Education

High School Diploma or equivalent

Job description

Hornblower Corp in Washington, DC, seeks a Host aboard our scenic passenger vessel to welcome guests and support front-of-house operations, delivering memorable moments on the water.

Greet and seat guests, assist with deck setup and service preparation, and provide cruise information while ensuring guest safety and satisfaction throughout the voyage. Schedule includes nights, weekends, and holidays.