Waterfront Cruise Server: Elevate Guest Experiences

Hornblower Group; Philadelphia (Philadelphia County); On-site; USD 21,000 - 30,000; Full time

Job summary

Hornblower Group seeks a friendly, professional Server to deliver exceptional food, beverage and hospitality service aboard our scenic vessel in the United States. You will welcome guests, take orders, serve, and help create memorable experiences with skyline views.

Ideal candidates have a high school diploma, strong customer service, and the ability to multitask in a fast-paced environment. Nights, weekends, and holidays shifts are required, with a focus on safety and teamwork.

Qualifications

• High School Diploma or equivalent required.
• Previous high-volume restaurant or hospitality experience preferred.
• Must meet minimum state age requirements.
• Strong customer service, communication, and interpersonal skills.

Responsibilities

• Welcome and serve guests with a friendly, professional attitude.
• Take orders, serve food and beverages, and process payments accurately.
• Provide menu recommendations and information about onboard entertainment, cruise routes, and points of interest.
• Help create a fun, celebratory atmosphere for guests.
• Set up and maintain dining areas and service stations.
• Maintain clean, safe, and organized guest areas while supporting the team.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Team-focused attitude

Professional appearance

High-volume hospitality experience

Education

High School Diploma or equivalent

Job description

Hornblower Group seeks a friendly, professional Server to deliver exceptional food, beverage and hospitality service aboard our scenic vessel in the United States. You will welcome guests, take orders, serve, and help create memorable experiences with skyline views.

Ideal candidates have a high school diploma, strong customer service, and the ability to multitask in a fast-paced environment. Nights, weekends, and holidays shifts are required, with a focus on safety and teamwork.