Waterfront Cruise Server: Create Unforgettable Moments

Hornblower Group; Norfolk (VA); On-site; USD 17,000 - 28,000; Full time

Job summary

Hornblower Group aboard our scenic passenger vessel offers a unique dining and hospitality role on the water. You will welcome guests, take orders, serve food and beverages, and help create memorable experiences with skyline views.

The role emphasizes high-quality guest service in a fast-paced, moving environment, with extended shifts and an emphasis on teamwork, safety, and professional appearance.

Qualifications

• High School Diploma or equivalent required.
• Previous high-volume restaurant or hospitality experience preferred.
• Strong customer service, communication, and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Professional appearance and positive, team-focused attitude.
• Must meet minimum state age requirements.
• Availability for nights, weekends, holidays, and extended shifts.

Responsibilities

• Welcome and serve guests with a friendly, professional attitude.
• Take orders, serve food and beverages, and process payments accurately.
• Provide menu recommendations and information about onboard entertainment, cruise routes, and points of interest.
• Help create a fun, celebratory atmosphere for guests.
• Set up and maintain dining areas and service stations.
• Maintain clean, safe, and organized guest areas while supporting the team.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or equivalent

Job description

Hornblower Group aboard our scenic passenger vessel offers a unique dining and hospitality role on the water. You will welcome guests, take orders, serve food and beverages, and help create memorable experiences with skyline views.

The role emphasizes high-quality guest service in a fast-paced, moving environment, with extended shifts and an emphasis on teamwork, safety, and professional appearance.