Host

Hornblower Group; Washington (District of Columbia); On-site; USD 19,000 - 30,000; Full time

Job summary

Hornblower Group is seeking a friendly Host to welcome guests aboard our scenic passenger vessel and support front-of-house operations during cruises. You will greet and seat guests, assist with deck setup, provide menu and cruise-route information, and help keep dining and service areas organized and safe for a memorable waterfront experience.

This role requires a high school diploma, strong communication skills, and the ability to multitask in a fast-paced environment, with availability for

Qualifications

• High School Diploma or equivalent required.
• Previous restaurant or hospitality experience preferred.

Responsibilities

• Welcome guests with a warm, friendly, and professional attitude.
• Support the Restaurant Manager and front-of-house team with daily cruise operations.
• Assist with deck setup, package placement, table assignments, and service preparation.
• Greet and seat guests to ensure a smooth arrival experience.
• Assist Servers and Server Assistants during service.
• Provide guests with information about menus, packages, entertainment, cruise routes, and points of interest.
• Assist with post-cruise cleanup and maintain clean, organized service areas.
• Help ensure guest safety and satisfaction throughout the cruise.

Education

High School Diploma

Job description

Host - Welcome Guests & Create Unforgettable Experiences!

Do you love creating unforgettable first impressions? Join our team as a Host aboard our scenic passenger vessel and help support front-of-house operations while delivering exceptional service and memorable moments on the water.

Schedule: Shifts include nights, weekends, and holidays based on business demands. Schedule variations will be communicated in advance.

What You'll Do

• Welcome guests with a warm, friendly, and professional attitude.
• Support the Restaurant Manager and front-of-house team with daily cruise operations.
• Assist with deck setup, package placement, table assignments, and service preparation.
• Greet and seat guests to ensure a smooth arrival experience.
• Assist Servers and Server Assistants during service.
• Provide guests with information about menus, packages, entertainment, cruise routes, and points of interest.
• Assist with post-cruise cleanup and maintain clean, organized service areas.
• Help ensure guest safety and satisfaction throughout the cruise.

What We're Looking For

• High School Diploma or equivalent required.
• Must be at least 18 years of age.
• Previous restaurant or hospitality experience preferred.
• Strong communication and guest service skills.
• Positive attitude with excellent organization and attention to detail.
• Ability to multitask in a fast-paced environment.
• Comfortable lifting and moving furniture or supplies.
• Availability for nights, weekends, holidays, and extended shifts.

The Experience

Work in a unique waterfront setting where every cruise brings new guests, celebrations, and memorable moments. Be part of a team that creates a welcoming atmosphere and exceptional experiences on the water.

Bring your energy, personality, and passion for hospitality aboard. Join our crew and help make every cruise unforgettable!

#CityCruisesUS

The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.

Hornblower Groupis a global leader in experienceand transportation.Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems.Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels.Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity,provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.