Aboard Vessel Restaurant Host – Premier Guest Experience

Hornblower Group; Boston (MA); Sur place; USD 25 000 - 33 000; Plein temps

Résumé du poste

Hornblower Group's City Experiences division seeks a Host on duty aboard our vessels to support the Restaurant Manager with front-of-house operations, ensuring guest satisfaction and consistent service.

You will greet guests, coordinate seating, oversee deck preparations, and collaborate with servers. Candidates should have high school diploma, be 18+, and flexible to work nights, weekends, and holidays; prior restaurant experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Must be at least 18 years of age.
• Previous restaurant experience preferred.
• Will work for extended periods of time without sitting.
• Proficiency with Microsoft Office Suites.

Responsabilités

• Provide hospitality to guests and coworkers.
• Responsible for creating and maintaining a safe work environment aboard the vessel, focusing constantly on the safety of all guests and shipmates.
• Actively participate in meetings including the Manager pre-cruise briefing.
• Oversee the setting of assigned deck(s), including package assembly & placement, and side work & section assignments.
• Assist with the warm and efficient greeting and seating of guests when they arrive.
• Coordinate buffets and table invitations on assigned deck(s)Assist Servers and Server Assistants with table service.
• Comprehensive knowledge of all F&B Menu items, packages & POS systems.
• Table touch all individuals on deck and meet all group leaders.
• Participate and lead post cruise clean up; assign duties and ensure the completion of all side work.
• Perform a walk-through inspection with the manager(s) at the completion of each cruise to ensure proper deck arrangement and sanitation.
• Check in with managers following the cruise to address any issues or situations, and to offer solutions to problems.
• Additional job duties as assigned.

Connaissances

Customer service

Organization

Interpersonal skills

Multitasking

Microsoft Office

Formation

High school diploma or equivalent

Outils

Microsoft Office Suites

Description du poste

Hornblower Group's City Experiences division seeks a Host on duty aboard our vessels to support the Restaurant Manager with front-of-house operations, ensuring guest satisfaction and consistent service.

You will greet guests, coordinate seating, oversee deck preparations, and collaborate with servers. Candidates should have high school diploma, be 18+, and flexible to work nights, weekends, and holidays; prior restaurant experience is preferred.