Guest Experience Host — Cruise Ship Dining

Hornblower Corp; Washington (District of Columbia); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Hornblower Corp is seeking a Server Assistant to join our scenic cruise team. You will support servers, help deliver food and beverages, and contribute to an unforgettable guest experience aboard a moving vessel.

Schedule includes nights, weekends, and holidays based on business demands. The role requires standing for extended periods, strong customer service, and the ability to work with guests and crew in a fast-paced environment.

Qualifications

• High School Diploma or equivalent.
• Must meet minimum state age requirements.
• Previous restaurant or hospitality experience preferred.
• Strong customer service, communication, and interpersonal skills.
• Ability to multitask, stay organized, and work efficiently in a fast-paced environment.
• Ability to work well with guests, coworkers, and leadership.
• Professional appearance and grooming standards.
• Availability for nights, weekends, holidays, and extended shifts.

Responsabilités

• Provide warm, attentive hospitality to guests throughout their cruise experience.
• Assist servers with delivering food and beverages and clearing used dishes and glassware.
• Scrape, stack, and transport tableware to the galley for cleaning.
• Set up and break down dining rooms and service stations.
• Maintain clean, safe, and organized guest areas and service stations.
• Assist with greeting and seating guests in a welcoming and efficient manner.
• Provide guests with information about menus, service, entertainment, cruise routes, and points of interest.
• Support teammates and complete additional duties as assigned.

Connaissances

Customer service

Communication

Interpersonal skills

Hospitality

Formation

High School Diploma

Description du poste

Hornblower Corp is seeking a Server Assistant to join our scenic cruise team. You will support servers, help deliver food and beverages, and contribute to an unforgettable guest experience aboard a moving vessel.

Schedule includes nights, weekends, and holidays based on business demands. The role requires standing for extended periods, strong customer service, and the ability to work with guests and crew in a fast-paced environment.