Water Services Director: Delivery Excellence

HDR; Minneapolis (MN); On-site; USD 175,000 - 300,000; Full time

Job summary

HDR is seeking a Water Business Group Professional Services Director to provide executive leadership for technical quality, project delivery excellence, and professional practice across HDR’s Water Business Group. The role aligns technical practices, strengthens delivery capabilities, and advances standards to improve client outcomes and project performance. Reporting to WBG President, you’ll lead QA/QC, risk management, and strategic initiatives.

Qualifications

• 15 years of experience in related fields.
• Experience leading and developing technical teams and practices.
• Active participation in employee-owned culture.
• Maintain AEC industry associations.

Responsibilities

• Lead and monitor development and training of staff in technical and service delivery competencies.
• Develop approaches to new technologies, digital delivery methods, and service areas.
• Lead evaluation, implementation, and adoption of professional services technologies and delivery tools.
• Coordinate staff training in company policies and processes.
• Lead continuous improvement through technical standards and best practices.
• Support practice groups, project teams, and company initiatives related to productivity and service delivery.
• Partner with project and program delivery services (PM, CM, owner’s advisor, etc.).
• Lead QA and QC activities to ensure quality and delivery requirements.
• Coordinate Professional Associates in projects, mentoring, and technology adoption.
• Support recruiting, hiring, and staffing of key personnel.

Skills

Professional engineering registration

Leadership and management

Mentoring and developing teams

Interpersonal communication

Quality assurance

Job description

HDR is seeking a Water Business Group Professional Services Director to provide executive leadership for technical quality, project delivery excellence, and professional practice across HDR’s Water Business Group. The role aligns technical practices, strengthens delivery capabilities, and advances standards to improve client outcomes and project performance. Reporting to WBG President, you’ll lead QA/QC, risk management, and strategic initiatives.