Warranty Representative

Schumacher Homes of South Carolina Inc; Duncan (SC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K with company match

Paid Time Off

Paid Holidays

Homebuilding discount

Vehicle provided

Gas card

iPad provided

Cell phone provided

Job summary

Schumacher Homes of South Carolina Inc. is seeking a Warranty Representative to manage the warranty process, work with homeowners to evaluate concerns, and coordinate with trade partners for timely follow-up. The role emphasizes documenting repairs and ensuring homeowner satisfaction through prompt service delivery.

The position supports on-site operations in the Duncan/Greenville area, with additional duties like punch-out assistance to achieve zero defects at closing.

Qualifications

• Residential construction experience preferred.
• Technical construction knowledge to understand processes and terminology.
• Effective time management to schedule multiple jobs.
• Computer experience and proficiency with technology and email (Outlook).

Responsibilities

• Manage the overall warranty process.
• Evaluate warranty concerns with homeowners and coordinate with trade partners to ensure satisfaction.
• Document repairs, materials, and labor for each job.
• Complete service work orders within 14 days.
• Assist builders with punch-out on active jobs to ensure zero defects at closing.

Skills

Construction knowledge

Time management

Organizational skills

Outlook

iPad use

Smartphone usage

Tools

Microsoft Outlook

iPad

Smartphone

Job description

Description

Schumacher Homes is an award-winning company which strives to be the best on your lot custom homebuilder providing the ultimate customer experience.

36 HOUR FLEXIBLE WORK WEEK - Our employees drive our success and we show our appreciation by committing to offering a flexible work schedule to enhance work/life balance.

Quite simply, no one builds a better home or offers a better place to work. Join our outstanding team in Greenville, SC (341 Inglesby Parkway, Duncan, SC 29334).

Warranty Representative

• Will manage the overall warranty process of Schumacher Homes.
• Is responsible for working with the homeowners to evaluate warranty concerns and correct and/or schedule follow up with trade partners to insure homeowner satisfaction.
• Document all repairs, materials and labor to complete each job.
• Responsible for completion of service work orders within 14 days.
• May be required to help builders perform punch out on jobs under construction to provide zero defects at closing.

Benefits

• Medical, dental, vision, life, critical illness and accident insurance
• 401K Plan + employer match
• Paid Time Off and Paid Holidays
• Homebuilding discount

Vehicle, gas card, iPad and cell phone provided.

WORK HARD, HAVE FUN, PRODUCE RESULTS

Requirements

• Prior scattered-site residential construction experience (preferred).
• Technical construction knowledge to understand construction processes and terminology to assist in management of field personnel and systems.
• Effective time management skills to manage a busy work environment. The ability to schedule and organize multiple jobs is critical.
• Computer experience – the ability to use technology (Smart Phone, I-Pad). Experience with Microsoft Outlook for email correspondence.

You’ll be at home with Schumacher Homes, the premier on-your-lot builder!

As part of our hiring process, we may use technology, including AI-assisted tools, to help review applications and support recruiting decisions. All hiring decisions are ultimately made by our recruiting team and hiring managers.